{"id":3034,"date":"2018-11-07T16:04:27","date_gmt":"2018-11-07T15:04:27","guid":{"rendered":"http:\/\/www.cartrust.lu\/?page_id=3034"},"modified":"2026-01-13T14:55:39","modified_gmt":"2026-01-13T13:55:39","slug":"f-a-q","status":"publish","type":"page","link":"http:\/\/www.cartrust.lu\/lu\/f-a-q\/","title":{"rendered":"F.A.Q"},"content":{"rendered":"[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1539849169008{background-image: url(http:\/\/www.cartrust.lu\/wp-content\/uploads\/2018\/10\/home-small.jpg?id=3934) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;page-header&#8221;][vc_column][gt3_custom_text text_color=&#8221;#ffffff&#8221; font_size=&#8221;48&#8243; use_theme_fonts=&#8221;&#8221; google_fonts_text=&#8221;font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221; responsive_font=&#8221;true&#8221; font_size_sm_desctop=&#8221;40&#8243; font_size_tablet=&#8221;35&#8243; font_size_mobile=&#8221;28&#8243;]F.A.Q[\/gt3_custom_text][gt3_spacing height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_section][vc_row][vc_column][gt3_spacing height=&#8221;50px&#8221;][vc_text_separator title=&#8221;FAQ&#8221; title_align=&#8221;separator_align_right&#8221; align=&#8221;align_left&#8221; color=&#8221;custom&#8221; el_width=&#8221;30&#8243;][gt3_spacing height=&#8221;7px&#8221;][vc_column_text]\n<h2><span class=\"gt3_font-weight\" style=\"font-weight: 500;\"><span lang=\"lb\"><strong>FAQ &#8211; <\/strong>Heefeg gestallte Froen<\/span><\/span><\/h2>\n[\/vc_column_text][gt3_spacing height=&#8221;22px&#8221;][gt3_spacing height=&#8221;51px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion c_icon=&#8221;chevron&#8221; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;Wat ass Leasing ? &#8221; tab_id=&#8221;1541604447837-4f57492b-1e28&#8243;][vc_column_text]\n<div class=\"tw-swapa\">\n<div class=\"DHcWmd\"><span>Leasing ass eng laangfristeg Autoslocatioun, d\u00e9i fir en defin\u00e9ierten Z\u00e4itraum an eng best\u00ebmmte Kilometerunzuel an engem Kontrakt festgehale g\u00ebtt \u2013 mat oder ouni R\u00e9ckkafoptioun vum Auto. D\u2019Locatioun g\u00ebtt all Mount verrechent an \u00ebmfaasst verschidden D\u00e9ngschtleeschtungen, jee nodeem wat t\u00ebscht Cartrust an dem Client ausgemaach gouf, esou z.B. Vers\u00e9cherung, Entretien, Pneuewiessel, Reparatur, asw.<\/span><\/div>\n<\/div>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Wat sinn d&#8217;Virdeeler vun engem Leasing ?&#8221; tab_id=&#8221;1541604447925-58216543-f2f7&#8243;][vc_column_text]\n<div class=\"tw-swapa\">\n<ul>\n<li class=\"DHcWmd\"><span lang=\"lb\">Fir Autoen ze \u00e4nneren regelm\u00e9isseg ouni Changement vun der aler ze maachen<\/span><\/li>\n<li><span lang=\"lb\">Einfach M\u00ebttel fir d&#8217;Finanz\u00e9ierung <\/span><\/li>\n<li><span lang=\"lb\">Gitt op Erl\u00e9isung am Ende vun \u00c4rem Kontrakt<\/span><\/li>\n<li><span lang=\"lb\">H<\/span><span lang=\"lb\">uet e fixe Auto Budjet pro Mount<\/span><\/li>\n<li><span lang=\"lb\">Mir k\u00ebmmeren alles vun Scholdenmanagement, Registratioun an Wiederverk\u00e9ier vun \u00c4rem alen Fahrzeug <\/span><\/li>\n<li><span lang=\"lb\">Am Fall vun Operatioun Leasing, Instandhaltung, Vers\u00e9cherung Pneuen sinn am Optrag geliwwert<\/span><\/li>\n<\/ul>\n<div class=\"tw-swapa\"><\/div>\n<div><\/div>\n<\/div>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Wat ass d&#8217;Dauer vun engem Kontrakt ?&#8221; tab_id=&#8221;1546524106950-7c7b8948-87fd&#8221;][vc_column_text]D&#8217;Dauer vun engem Kontrakt vari\u00e9iert t\u00ebscht 2 an 5 Joer[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Wien ass de Fueramt vum Gefier?&#8221; tab_id=&#8221;1546524138692-0e6ed399-12e7&#8243;][vc_column_text]\n<div class=\"tw-swapa\">\n<div class=\"DHcWmd\"><span lang=\"lb\">Bis den Akaaf vum Gefier, wann et e Kaf ass, ass de Cartrust de Bes\u00ebtzer vum Gefier.<\/span><\/div>\n<\/div>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;W\u00e9i versuergt ech a w\u00e9ivill de Gefier kann uf\u00e4nken ? &#8221; tab_id=&#8221;1546524218092-4d39138c-4747&#8243;][vc_column_text]\n<div class=\"tw-swapa\">\n<div class=\"DHcWmd\"><span lang=\"lb\">Am Fall vun operationell Leasing ass de Gefier CASCO Vers\u00e9cherungen, also all Risiko. Jiddereen mat enger F\u00fchrerscheiss kann de Cartrust Autos leeden<\/span><\/div>\n<\/div>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Wat maachen ech am Fall vun der Katastroph ? &#8221; tab_id=&#8221;1546524332418-6647b9e8-129a&#8221;][vc_column_text]\n<div class=\"tw-swapa\">\n<div class=\"DHcWmd\">\n<p><span lang=\"lb\"><span lang=\"lb\">De Chauffeur f\u00e4erdert esou suergf\u00e4lscht w\u00e9i m\u00e9iglech a mat esou vill Informatioun w\u00e9i m\u00e9iglech eng Ausso oder e Bericht, deen innerhalb vu 48 Stonnen zu Cartrust gesch\u00e9ckt ginn muss, begleet vu Fotoen, per Mail oder direkt op eiser Webs\u00e4it.<\/span><\/span><\/p>\n<div class=\"tw-swapa\">\n<div class=\"DHcWmd\"><span lang=\"lb\">De Original muss onbed\u00e9ngt duerch Mail an eise Servicer gesch\u00e9ckt ginn. Am Fall vun kierpere Verletzung, muss de Chauffeur d&#8217;Police ruffen an d\u00e9i kleng Zuel unzeginn. <\/span><\/div>\n<div>\n<div class=\"tw-swapa\">\n<div class=\"DHcWmd\"><span lang=\"lb\">Soubal d&#8217;Fuerderung gemaach g\u00ebtt, g\u00ebtt e Fichier mat der Vers\u00e9cherung ge\u00e4nnert an d&#8217;Prozedur vun der Restauratioun g\u00ebtt duerch E-Mail op de Chauffer.<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Oder hunn m\u00e4i Auto repariert\/serv\u00e9iert ? &#8221; tab_id=&#8221;1546524410393-5e80b909-10f1&#8243;][vc_column_text]\n<div class=\"tw-swapa\">\n<div class=\"DHcWmd\"><span lang=\"lb\">Reparaturen oder Wartungsarbeiten musse erliewt ginn, ausser datt d&#8217;Cartrust vereinfacht gouf, an der Autosmarkt-Netz mat Cartrust Partner H\u00e4ndler am Grand-Duch\u00e9 vu L\u00ebtzebuerg.<\/span><\/div>\n<\/div>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Wat fir d&#8217;Fall ze maachen ? &#8221; tab_id=&#8221;1546524574237-82165272-814a&#8221;][vc_column_text]<span lang=\"lb\">Am Fall vun engem Decompte oder Accident, rufft CARTRUST ASSISTANCE mat \u00c4rer Nummer Nummer, \u00c4rem Numm an de spezifesche Standuert vum Gefier. <span lang=\"lb\">Am Fall vun engem mechanesche Problem g\u00ebtt en Techniker esou s\u00e9ier w\u00e9i m\u00e9iglech. Wann \u00c4ren Auto net op der Reparatioun repart\u00e9iert g\u00ebtt, g\u00ebtt et vun Cartrust \u00ebnnerst\u00ebtzt, deen responsabel ass fir seng Ver\u00ebffentlechung op e Cartrust-Partner.<\/span><\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;W\u00e9i ass de restitution vu mengem Auto ? &#8221; tab_id=&#8221;1546524690963-ff1a91a1-3049&#8243;][vc_column_text]\n<div class=\"tw-swapa\">\n<div class=\"DHcWmd\"><span lang=\"lb\">Am Schluss vum Kontrakt oder am Fall vun enger K\u00fcndigung muss de Mieter de Gefier mat all Setzt vu Schl\u00ebsselen, Dokumenter, Accessoiren an Ausr\u00fcstung op Cartrust zr\u00e9ckginn. E Rendez-vous muss maximal 48 Stonne virum Remboursement fix\u00e9iert ginn.<\/span><\/div>\n<\/div>\n[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][gt3_spacing height=&#8221;51px&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;contact-form&#8221;][vc_column css_animation=&#8221;none&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1538994132592{padding-top: 87px !important;padding-right: 10% !important;padding-left: 10% !important;background-color: #8bd06a !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-9 vc_col-md-12&#8243;][vc_text_separator title=&#8221;Mir schaffen fir iech&#8221; title_align=&#8221;separator_align_right&#8221; align=&#8221;align_left&#8221; color=&#8221;white&#8221; el_width=&#8221;40&#8243; text_separator_custom_color=&#8221;yes&#8221; text_separator_custom_color_value=&#8221;#ffffff&#8221;][gt3_spacing height=&#8221;6px&#8221;][vc_column_text]\n<h3><span style=\"color: #ffffff;\">Kontakt\u00e9iert <strong>Cartrust<\/strong><\/span><\/h3>\n[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][gt3_custom_text text_color=&#8221;#ffffff&#8221; font_size=&#8221;14&#8243; line_height=&#8221;175&#8243;]Mir fanne s\u00e9cher d\u00e9i L\u00e9isung, d\u00e9i Dir braucht[\/gt3_custom_text][vc_empty_space height=&#8221;39px&#8221;]<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f309-o4\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><\/div>\n<form action=\"\/lu\/wp-json\/wp\/v2\/pages\/3034#wpcf7-f309-o4\" method=\"post\" class=\"wpcf7-form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"309\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.0.3\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f309-o4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<\/div>\n<div class=\"gt3-form_on-dark-bg\"><!-- class gt3-form_on-dark-bg needed for contact form on dark background --><br \/>\n<label><span class=\"wpcf7-form-control-wrap recipient\"><select name=\"recipient\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"Info\/Fro\">Info\/Fro<\/option><option value=\"Ufro fir eng Offer\">Ufro fir eng Offer<\/option><option value=\"Accident\/Schued\">Accident\/Schued<\/option><\/select><\/span><\/label><label><span class=\"wpcf7-form-control-wrap Name\"><input type=\"text\" name=\"Name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Numm*\" \/><\/span><\/label><label><span class=\"wpcf7-form-control-wrap your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" \/><\/span><\/label><label><span class=\"wpcf7-form-control-wrap Subject\"><input type=\"text\" name=\"Subject\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Sujet\" \/><\/span><\/label><label><span class=\"wpcf7-form-control-wrap your-message\"><textarea name=\"your-message\" cols=\"40\" rows=\"3\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Message\"><\/textarea><\/span><\/label><label>\n<div id=\"gdpr-text\"><span class=\"wpcf7-form-control-wrap gdpr\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"gdpr\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Ech sinn averstaan, dass d\u00ebse Formul\u00e4r meng Daten h\u00ebllt fir kontakt\u00e9iert ze ginn. Fir m\u00e9i Informatiounen: <a href=\"\/politique-de-confidentialite\/\" target=\"_blank\">Dateschutz Politik<\/a>.<\/span><\/label><\/span><\/span><\/span><\/div>\n<p><\/label><label><span class=\"wpcf7-form-control-wrap file\"><input type=\"file\" name=\"file\" size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.jpeg,.png,.gif,.pdf,.doc,.docx,.ppt,.pptx,.odt,.avi,.ogg,.m4a,.mov,.mp3,.mp4,.mpg,.wav,.wmv\" aria-invalid=\"false\" \/><\/span><\/label>\n<div class=\"wpcf7-form-control-wrap\"><div data-sitekey=\"6LdQ3pMiAAAAAJ-v0Oue3Aa0AOL1eD34uRRuwEW7\" class=\"wpcf7-form-control g-recaptcha wpcf7-recaptcha\"><\/div>\n<noscript>\n\t<div style=\"width: 302px; height: 422px;\">\n\t\t<div style=\"width: 302px; height: 422px; position: relative;\">\n\t\t\t<div style=\"width: 302px; height: 422px; position: absolute;\">\n\t\t\t\t<iframe src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LdQ3pMiAAAAAJ-v0Oue3Aa0AOL1eD34uRRuwEW7\" frameborder=\"0\" scrolling=\"no\" style=\"width: 302px; height:422px; border-style: none;\">\n\t\t\t\t<\/iframe>\n\t\t\t<\/div>\n\t\t\t<div style=\"width: 300px; height: 60px; border-style: none; bottom: 12px; left: 25px; margin: 0px; padding: 0px; right: 25px; background: #f9f9f9; border: 1px solid #c1c1c1; border-radius: 3px;\">\n\t\t\t\t<textarea id=\"g-recaptcha-response\" name=\"g-recaptcha-response\" class=\"g-recaptcha-response\" style=\"width: 250px; height: 40px; border: 1px solid #c1c1c1; margin: 10px 25px; padding: 0px; resize: none;\">\n\t\t\t\t<\/textarea>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/noscript>\n<\/div>\n<p><label class=\"gt3-form_on-dark-btn\"><span class=\"gt3-form_on-dark-btn-wrapp\"><input type=\"submit\" value=\"Sch\u00e9cken\" class=\"wpcf7-form-control wpcf7-submit\" \/><\/span><\/label><\/div>\n<div class=\"wpcf7-response-output wpcf7-display-none\"><\/div><\/form><\/div>[vc_empty_space height=&#8221;30px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column css_animation=&#8221;none&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1525178479646{padding-top: 0px !important;padding-right: 10% !important;padding-bottom: 0px !important;padding-left: 10% !important;background-image: url(https:\/\/livewp.site\/wp\/md\/sunergy\/wp-content\/uploads\/sites\/2\/2018\/02\/hover_box_img_04.jpg?id=1481) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row_inner css=&#8221;.vc_custom_1485416907818{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column_inner offset=&#8221;vc_col-lg-10&#8243;][vc_empty_space height=&#8221;65px&#8221;][gt3_custom_text text_color=&#8221;#293642&#8243; font_size=&#8221;36&#8243; line_height=&#8221;110&#8243;]\n<h2 style=\"text-align: center;\"><strong>Call Eis<\/strong><\/h2>\n[\/gt3_custom_text][vc_empty_space height=&#8221;30px&#8221;][gt3_custom_text text_color=&#8221;#74b84d&#8221; font_size=&#8221;55&#8243; line_height=&#8221;110&#8243; responsive_font=&#8221;true&#8221; font_size_tablet=&#8221;35&#8243; font_size_sm_desctop=&#8221;45&#8243; font_size_mobile=&#8221;30&#8243;]\n<p class=\"phone-number\" style=\"text-align: center;\">(+352) 26 34 35 &#8211; 1<\/p>\n[\/gt3_custom_text][vc_empty_space height=&#8221;50px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1539849169008{background-image: url(http:\/\/www.cartrust.lu\/wp-content\/uploads\/2018\/10\/home-small.jpg?id=3934) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;page-header&#8221;][vc_column][gt3_custom_text text_color=&#8221;#ffffff&#8221; font_size=&#8221;48&#8243; use_theme_fonts=&#8221;&#8221; google_fonts_text=&#8221;font_family:Montserrat%3Aregular%2C700|font_style:700%20bold%20regular%3A700%3Anormal&#8221; responsive_font=&#8221;true&#8221; font_size_sm_desctop=&#8221;40&#8243; font_size_tablet=&#8221;35&#8243; font_size_mobile=&#8221;28&#8243;]F.A.Q[\/gt3_custom_text][gt3_spacing height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_section][vc_row][vc_column][gt3_spacing height=&#8221;50px&#8221;][vc_text_separator title=&#8221;FAQ&#8221; title_align=&#8221;separator_align_right&#8221; align=&#8221;align_left&#8221; color=&#8221;custom&#8221; el_width=&#8221;30&#8243;][gt3_spacing height=&#8221;7px&#8221;][vc_column_text] FAQ &#8211; Heefeg gestallte Froen [\/vc_column_text][gt3_spacing height=&#8221;22px&#8221;][gt3_spacing height=&#8221;51px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion c_icon=&#8221;chevron&#8221; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;Wat ass Leasing ? &#8221; tab_id=&#8221;1541604447837-4f57492b-1e28&#8243;][vc_column_text] Leasing ass eng laangfristeg Autoslocatioun, d\u00e9i fir en defin\u00e9ierten [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-3034","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/www.cartrust.lu\/lu\/wp-json\/wp\/v2\/pages\/3034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.cartrust.lu\/lu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.cartrust.lu\/lu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.cartrust.lu\/lu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.cartrust.lu\/lu\/wp-json\/wp\/v2\/comments?post=3034"}],"version-history":[{"count":52,"href":"http:\/\/www.cartrust.lu\/lu\/wp-json\/wp\/v2\/pages\/3034\/revisions"}],"predecessor-version":[{"id":5031,"href":"http:\/\/www.cartrust.lu\/lu\/wp-json\/wp\/v2\/pages\/3034\/revisions\/5031"}],"wp:attachment":[{"href":"http:\/\/www.cartrust.lu\/lu\/wp-json\/wp\/v2\/media?parent=3034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}